Terms of service

1. Introduction
Welcome to Casmara Canada (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, located at casmaracosmetics.ca (the “Site”), and any products or services offered through it. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

2. Eligibility
The Site is intended for individuals who are 18 years of age or older. By using the Site, you confirm that you meet this requirement and are legally capable of entering into binding agreements.

3. Product Information
3.1 Descriptions
We aim to ensure that all product descriptions, images, ingredients, and pricing are accurate and current. However, we do not guarantee that all content on the Site is error-free, complete, or fully up to date.

3.2 Availability
All products are subject to availability. We reserve the right to limit quantities, modify formulations or packaging, or discontinue products at any time without notice.

4. Purchases
4.1 Pricing
All prices are listed in Canadian Dollars (CAD) unless otherwise stated and may vary by region or promotion. Prices are subject to change at any time without notice.

4.2 Orders
Placing an order constitutes an offer to purchase. Orders are not confirmed until you receive an order confirmation email from us. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, pricing errors, or inventory limitations.

4.3 Payment
We accept secure payment methods as displayed on the Site. By submitting payment, you confirm that you are authorized to use the selected payment method.

5. Shipping and Delivery
Shipping options, costs, and estimated delivery times are outlined in our Shipping Policy, available on the Site.

6. Returns and Refunds
Please review our Return and Refund Policy for full details regarding eligibility, timelines, and procedures.

7. User Accounts
7.1 Account Responsibility
Certain features may require account creation. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

7.2 Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or unlawful behavior.

8. User Conduct
By using the Site, you agree not to:
• Violate any applicable laws or regulations
• Misrepresent your identity or affiliation
• Attempt unauthorized access to the Site or its systems
• Use the Site for fraudulent, harmful, or unlawful purposes

9. Intellectual Property
9.1 Site Content
All content on the Site—including text, images, product names, graphics, videos, and designs—is owned by or licensed to Casmara Canada and is protected by intellectual property laws.

9.2 Trademarks
The Casmara name, logo, and related brand assets are trademarks of OnlyBlooms Import Inc. and may not be used without prior written permission.

10. Disclaimers
All products and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding uninterrupted access, accuracy, or suitability of the Site or its content.

11. Limitation of Liability
To the fullest extent permitted by law, Casmara Canada shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Site or products purchased through it.

12. Indemnification
You agree to indemnify and hold harmless Casmara Canada, its affiliates, and partners from any claims, losses, or liabilities arising from your misuse of the Site or violation of these Terms.

13. Governing Law
These Terms are governed by the laws of the Province of Ontario and the applicable federal laws of Canada, without regard to conflict of law principles.

14. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the revised Terms.

15. Contact Information

CASMARA IN CANADA 
Operated by OnlyBlooms Import Inc.

Address:
OnlyBlooms Import Inc.
261 Montréal Road, Suite 310
Ottawa, Ontario K1L 8C7
Canada

Business Registration Number: 722640828
Phone Number: +1 613 902 1258
Email: wecare@casmaracosmetics.ca

Office Hours: Monday to Friday, 9 AM – 5 PM (GMT-05:00) Eastern Standard Time (Toronto)
Customer Support: Email, Phone Call & Live Chat Available